Shipping

How much does shipping cost?
ProMaster offers FREE economy shipping to the 48 contiguous states for orders over $80. 
For orders under $80 or outside of the contiguous US, all shipping costs will be calculated at checkout based on location.

When will my order ship?
It can take 1-3 business days to process orders. During holiday sales and promotions, orders may take up to 3-5 business days for our warehouse to process and ship your order.

What countries do you ship to?
Currently, we only ship to the United States. However, ProMaster is available from premium retailers in Australia, Canada, Costa Rica, and the United Kingdom.

Will I receive tracking information for my order?
When your order is ready for delivery, you will receive an email with real-time tracking information.  

What if something is missing from my order?
Our team thoroughly checks all products before shipping, but a rare mistake can happen. We encourage you to quickly check that all of the items in your order arrived safely and reach out to (ahuman@promaster.com) if something is missing. We will happily send any missing items to you, but require notification within the first 30 days of purchase. After 30 days, we are unable to replace any missing items.